Emergency Communications Trainee: Start Your 911 Career

911 Emergency Communications; Sugar Grove (IL); Sur place; USD 35 000 - 45 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Training provided

Résumé du poste

911 Emergency Communications in Sugar Grove, IL invites applicants to Dispatcher Trainee or Telecommunicator Trainee programs. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response under supervision.

The program emphasizes hands-on practice, gradual responsibility, and completion of required assessments. Training may include evenings and weekends and leads toward certification eligibility within the agency's standards.

Qualifications

• High school diploma or recognized equivalent required; trainee programs welcome.
• Basic computer skills, clear communication, and accurate typing desired.
• Customer service or telephone experience may be useful.
• Check vacancy for required assessments and minimum scores.

Responsabilités

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Connaissances

Typing

Clear communication

Basic computer skills

Customer service

Formation

High school diploma or equivalent

Description du poste

911 Emergency Communications in Sugar Grove, IL invites applicants to Dispatcher Trainee or Telecommunicator Trainee programs. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response under supervision.

The program emphasizes hands-on practice, gradual responsibility, and completion of required assessments. Training may include evenings and weekends and leads toward certification eligibility within the agency's standards.