Emergency Dispatcher Trainee: Jumpstart Public Safety

911 Emergency Communications; Las Vegas (NV); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications seeks Dispatcher Trainee / Telecommunicator Trainee in Sabana Seca, PR. The role introduces emergency communications work under supervision, focusing on call-taking, incident documentation, and dispatch procedures.

Training includes classroom, simulations, and supervised console work. Responsibilities increase with demonstrated skills, and successful completion of training and certifications leads to progression.

Qualifications

• High school diploma or equivalent required; trainee roles may have additional prerequisites.
• Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Typing speed

Clear communication

Customer service

Computer skills

Education

High school diploma or equivalent

Job description

911 Emergency Communications seeks Dispatcher Trainee / Telecommunicator Trainee in Sabana Seca, PR. The role introduces emergency communications work under supervision, focusing on call-taking, incident documentation, and dispatch procedures.

Training includes classroom, simulations, and supervised console work. Responsibilities increase with demonstrated skills, and successful completion of training and certifications leads to progression.