Emergency Dispatcher Trainee — Hands-On Training & Growth

911 Emergency Communications; Kaumakani (HI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications seeks motivated individuals for Dispatcher Trainee / Telecommunicator Trainee opportunities in Makaweli, HI. Trainees will receive structured instruction on call-taking, incident documentation, and dispatch procedures, with progression as skills are demonstrated.

Training may involve classroom instruction, simulations, and supervised console work. Candidates should have a high school diploma or equivalent, basic computer skills, and strong communication abilities.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Trainee positions are often for applicants without previous dispatch experience; prerequisites may vary by employer.
• Candidates should have basic computer skills and clear communication.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional conduct requirements.

Skills

Clear communication

Accurate typing

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

911 Emergency Communications seeks motivated individuals for Dispatcher Trainee / Telecommunicator Trainee opportunities in Makaweli, HI. Trainees will receive structured instruction on call-taking, incident documentation, and dispatch procedures, with progression as skills are demonstrated.

Training may involve classroom instruction, simulations, and supervised console work. Candidates should have a high school diploma or equivalent, basic computer skills, and strong communication abilities.