Emergency Communications Trainee Dispatcher/Telecommunicator

911 Emergency Communications; Waipahu (HI); On-site; USD 40,000 - 60,000; Full time

Job summary

911 Emergency Communications in Kunia, HI seeksDispatcher Trainee/Telecommunicator Trainee to begin a structured program learning call-taking, incident documentation, and dispatch systems. Trainees progress with training milestones under qualified instructors, with schedules that may include nights, weekends, and overtime as needed.

New trainees gain typing and CAD proficiency, study service-area geography, and learn confidentiality and professional conduct while preparing for certifications and

Qualifications

• Basic computer skills, clear communication, accurate typing, and willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Education

High school diploma or equivalent

Tools

Computer-aided dispatch systems

Job description

911 Emergency Communications in Kunia, HI seeksDispatcher Trainee/Telecommunicator Trainee to begin a structured program learning call-taking, incident documentation, and dispatch systems. Trainees progress with training milestones under qualified instructors, with schedules that may include nights, weekends, and overtime as needed.

New trainees gain typing and CAD proficiency, study service-area geography, and learn confidentiality and professional conduct while preparing for certifications and