Emergency Dispatcher Trainee – Start Your Career

County Emergency Communications; Hawaii; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Lanai City, Hawaii offers Dispatcher Trainee and Telecommunicator Trainee opportunities to start a career in emergency communications. Trainees learn to take calls, document incidents, operate dispatch systems, and support response operations under supervision.

Training blends classroom instruction with simulations and supervised assignments; shifts may include nights, weekends, and overtime as skills and certifications are earned.

Qualifications

• High school diploma or equivalent is commonly required.
• Trainee positions are often for applicants without dispatch experience.
• Basic computer skills, clear communication, accurate typing, and willingness to receive feedback are desired.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Gather essential incident details and confirm locations.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments and training milestones.
• Learn confidentiality and professional conduct requirements.

Skills

Computer skills

Typing accuracy

Clear communication

Customer service

Feedback-oriented

Education

HS diploma

Job description

County Emergency Communications in Lanai City, Hawaii offers Dispatcher Trainee and Telecommunicator Trainee opportunities to start a career in emergency communications. Trainees learn to take calls, document incidents, operate dispatch systems, and support response operations under supervision.

Training blends classroom instruction with simulations and supervised assignments; shifts may include nights, weekends, and overtime as skills and certifications are earned.