Emergency Dispatch Trainee: Telecommunicator in Training

Emergency Telecommunicator Services; Volcano (HI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Volcano, Hawaii, is offering Dispatcher Trainee / Telecommunicator Trainee opportunities designed as an official training path into emergency communications. Trainees learn call-taking, incident documentation, and radio procedures under supervision, with assignments increasing as competencies are demonstrated.

Training may include classroom work, simulations, and supervised console duties, with shifts that may cover nights, weekends, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are for applicants without previous dispatch experience.
• Basic computer skills and clear communication are important.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments and training milestones.
• Learn confidentiality and professional-conduct requirements.

Skills

Typing speed

Communication

Multitasking

Education

High School Diploma

Tools

Computer software

Job description

Emergency Telecommunicator Services in Volcano, Hawaii, is offering Dispatcher Trainee / Telecommunicator Trainee opportunities designed as an official training path into emergency communications. Trainees learn call-taking, incident documentation, and radio procedures under supervision, with assignments increasing as competencies are demonstrated.

Training may include classroom work, simulations, and supervised console duties, with shifts that may cover nights, weekends, and overtime.