Emergency Dispatch Trainee – Start Your Public Safety Career

Emergency Telecommunicator Services; Honolulu (HI); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Hawaii seeks Dispatcher Trainee / Telecommunicator Trainee to learn call-taking, incident documentation, and radio procedures while preparing for certification and duties in emergency operations.

Training combines classroom work, simulations, and supervised console duties, with shifts that may include nights, weekends, holidays, and overtime as skills and certifications progress.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Basic computer skills and clear communication are desirable.
• Willingness to receive feedback and complete assessments.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Practice confirming locations and gathering essential incident details.
• Develop typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Emergency Telecommunicator Services in Hawaii seeks Dispatcher Trainee / Telecommunicator Trainee to learn call-taking, incident documentation, and radio procedures while preparing for certification and duties in emergency operations.

Training combines classroom work, simulations, and supervised console duties, with shifts that may include nights, weekends, holidays, and overtime as skills and certifications progress.