Communications Dispatcher Trainee - Start Safety Career

Emergency Telecommunicator Services; Ho‘olehua (HI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services seeks Dispatcher Trainee / Telecommunicator Trainee in Hoolehua, HI. This role provides a structured entry into emergency communications, with training under instructors to receive calls, document incidents, operate dispatch systems, and support response operations.

Responsibilities grow as skills are demonstrated, with classroom and field components, and schedules that may include nights, weekends, holidays, and overtime.

Qualifications

• High school diploma or equivalent required; trainee roles are often for applicants without dispatch experience.
• Basic computer skills, clear communication, and accurate typing are expected.
• Customer service or telephone-based experience may be useful.
• Check vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Clear communication

Basic computer skills

Customer service experience

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks Dispatcher Trainee / Telecommunicator Trainee in Hoolehua, HI. This role provides a structured entry into emergency communications, with training under instructors to receive calls, document incidents, operate dispatch systems, and support response operations.

Responsibilities grow as skills are demonstrated, with classroom and field components, and schedules that may include nights, weekends, holidays, and overtime.