Public Safety Dispatcher Trainee

County Emergency Communications; Sanford (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications offers Dispatcher Trainee opportunities to begin a career in emergency communications. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support response operations while training under qualified instructors.

Responsibilities grow with demonstrated skills, and successful trainees complete required assessments, certifications, and performance standards to advance.

Qualifications

• High school diploma or equivalent required.
• Strong typing and computer skills required.
• Willingness to receive feedback and learn procedures during training.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.

Skills

Clear communication

Accurate typing

Computer skills

Learning procedures

Education

High school diploma or equivalent

Tools

CAD systems

Job description

County Emergency Communications offers Dispatcher Trainee opportunities to begin a career in emergency communications. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support response operations while training under qualified instructors.

Responsibilities grow with demonstrated skills, and successful trainees complete required assessments, certifications, and performance standards to advance.