Emergency Communications Trainee | Dispatcher In Training

Emergency Telecommunicator Services; City of Kingston (NY); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in New Kingston, NY, offers Dispatcher Trainee and Telecommunicator Trainee opportunities to begin a career in emergency communications. Trainees learn to receive calls, document incidents, operate systems, and support response operations during structured training.

Roles progress as skills are demonstrated, with training milestones and potential night/weekend shifts. Applicants should have a high school diploma and basic computer skills; further assessments

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are intended for applicants without prior dispatch experience; additional prerequisites may be set by employers.
• Basic computer skills, clear communication and accurate typing are desirable for trainees.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Basic computer skills

Clear communication

Accurate typing

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in New Kingston, NY, offers Dispatcher Trainee and Telecommunicator Trainee opportunities to begin a career in emergency communications. Trainees learn to receive calls, document incidents, operate systems, and support response operations during structured training.

Roles progress as skills are demonstrated, with training milestones and potential night/weekend shifts. Applicants should have a high school diploma and basic computer skills; further assessments