Dispatcher & Telecommunicator Trainee — Training & Benefits

Emergency Telecommunicator Services; New Marshfield (OH); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Ohio offers Dispatcher Trainee and Telecommunicator Trainee opportunities designed to introduce you to emergency communications work. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under supervision.

Training combines classroom instruction, simulations, and supervised console work, with schedules that may include nights, weekends, holidays, and overtime as trainees progress through assessments

Qualifications

• High school diploma or equivalent required.
• Basic computer skills and clear communication expected.
• Willingness to receive feedback and learn.
• Customer service or phone-based experience helpful.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Document incidents accurately and gather essential details.
• Develop typing and CAD skills for dispatch operations.
• Study geography, response jurisdictions, and unit statuses.
• Observe and perform duties under supervision and complete milestones.

Skills

Communication skills

Typing speed

Computer literacy

Attention to detail

Education

High school diploma

Tools

CAD systems

Job description

Emergency Telecommunicator Services in Ohio offers Dispatcher Trainee and Telecommunicator Trainee opportunities designed to introduce you to emergency communications work. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under supervision.

Training combines classroom instruction, simulations, and supervised console work, with schedules that may include nights, weekends, holidays, and overtime as trainees progress through assessments