Emergency Dispatcher - Fire & Security (Mesa, AZ) 3-Shift

Dexian; Mesa (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

A staffing and services firm is seeking a Security & Fire Protection Services Emergency Dispatcher in Mesa, AZ. The ideal candidate will handle emergency calls, dispatch fire and security services, and work collaboratively in a team. Applicants should have 1+ years of relevant experience, a Bachelor's degree or equivalent, and be willing to work various shifts. This is a full-time, entry-level position with a focus on customer service.

Qualifications

• 1+ years of experience multi-tasking and working in a team environment.
• Experience as an emergency dispatcher at a Public Safety Answering Point (PSAP).
• Ability to work variable shifts including nights and weekends.

Responsibilities

• Answer and enter emergency calls while dispatching for fire and security.
• Provide Pre-Arrival Instructions and make notifications as necessary.
• Train and support the formulation of Standard Operating Procedures (SOP).

Skills

Multi-tasking in high-pressure situations

Teamwork

Customer interaction professionalism

Use of Microsoft Office Applications

Emergency Medical Dispatch (EMD) knowledge

Education

Bachelor's degree or equivalent work/military experience

Tools

Computer Aided Dispatch (CAD)

Job description

A staffing and services firm is seeking a Security & Fire Protection Services Emergency Dispatcher in Mesa, AZ. The ideal candidate will handle emergency calls, dispatch fire and security services, and work collaboratively in a team. Applicants should have 1+ years of relevant experience, a Bachelor's degree or equivalent, and be willing to work various shifts. This is a full-time, entry-level position with a focus on customer service.