Emergency Communications Dispatcher

Military, Veterans and Diverse Job Seekers; Azusa (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers is seeking a Police Dispatcher in Azusa, CA to receive requests for police and emergency services, answer 911 calls, and dispatch units via radio while maintaining field contact.

Under general supervision, the role requires full range of dispatch duties, knowledge of codes, and the ability to stay calm during tense situations; prior public contact experience is preferred.

Qualifications

• Graduation from high school or equivalent and experience in typing and general clerical work with public contact.
• Knowledge of police dispatching procedures and laws governing dispatch equipment.
• Ability to communicate clearly, follow instructions, and work various shifts.

Responsibilities

• Receive requests for police or emergency services by phone.
• Answer 911 calls and determine priority and type of response.
• Dispatch police units and maintain radio contact with field personnel.
• Maintain logs of service requests and update computer/teletype records.
• Provide information to the public and translate as needed.
• Relieve staff and supervise prisoners as required.

Skills

Typing 40 wpm

Public contact

Clear communication

Calm under pressure

Education

High school diploma or equivalent

Tools

911 system

TDD Deaf Translation System

Police dispatch equipment

Computer terminal

Job description

Military, Veterans and Diverse Job Seekers is seeking a Police Dispatcher in Azusa, CA to receive requests for police and emergency services, answer 911 calls, and dispatch units via radio while maintaining field contact.

Under general supervision, the role requires full range of dispatch duties, knowledge of codes, and the ability to stay calm during tense situations; prior public contact experience is preferred.