Emergency Dispatcher: Calm, High‑Impact 911 Operator

911 Emergency Communications; Chidester (AR); On-site; USD 38,000 - 46,000; Full time

Job summary

911 Emergency Communications seeks an Emergency Dispatcher in Chidester, AR. You will receive emergency calls, gather incident details, and coordinate police, fire, and EMS resources per agency procedures.

Applicants should demonstrate calm communication, accurate typing, and the ability to relay information quickly while managing multiple systems. Shifts may include nights, weekends, and overtime as needed.

Qualifications

• High school diploma or GED required.
• Strong listening and typing skills preferred.
• Ability to communicate clearly under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within training and certification.
• Maintain accurate records and protect confidential information.

Skills

Active listening

Accurate typing

Clear speech

Basic computer proficiency

Information organization under压力

Education

High school diploma or GED

Job description

911 Emergency Communications seeks an Emergency Dispatcher in Chidester, AR. You will receive emergency calls, gather incident details, and coordinate police, fire, and EMS resources per agency procedures.

Applicants should demonstrate calm communication, accurate typing, and the ability to relay information quickly while managing multiple systems. Shifts may include nights, weekends, and overtime as needed.