Emergency Dispatcher: 911 & EMS Dispatch Pro

Marathon County Public Library; United States; In loco; USD 38.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

County Benefits

Descrizione del lavoro

Marathon County seeks a dedicated Public Safety Dispatcher to receive, evaluate, and act on information for emergency response across a multi-agency 911 system. You will coordinate with police, fire, and EMS, dispatch units, and relay critical information under pressure.

The role requires calm, clear communication, and the ability to multi-task in stressful situations. Prior dispatch or emergency response experience is preferred, with weekend and holiday scheduling realities noted.

Competenze

• High school graduation or equivalent and the ability to speak clearly, remain calm in stressful situations, and perform multi-task responsibilities required.
• Related education, training, and certifications (CPR, First Responder, TIME) desired.
• 911 emergency dispatch, EMT, First Responder, fire department, related dispatch/military/customer service, or other related experience also desired.
• Ability to speak Hmong or Spanish helpful.

Mansioni

• Operates an enhanced 911 multi-agency system to do computer aided dispatch of patrol, fire, and ambulance units throughout Marathon County.
• Receives requests for emergency assistance and/or complaints from the public; dispatches patrol officers and/or originates calls for emergency services such as fire, ambulance, wreckers, etc.
• Issues local weather watches and/or warnings in response to inclement weather information received from the National Weather Service or certified weather spotters.
• Dispatches proper emergency services for surrounding communities.
• Operates console for non-administrative radio traffic plus the general Sheriff's Department phone system; relays messages to proper personnel or provides necessary information.
• Operates TIME system for Department of Transportation, Crime Information Bureau, and National Crime Information Center.
• Utilizes computerized business security files and phone lists and makes required changes on service area maps as needed.
• Develops solutions to work issues that add value for our customers.
• Participates in establishing professional development goals that are supportive of broader County goals.
• Maintains regular and predictable attendance; works extra hours as required.
• Performs related work as required.

Conoscenze

Calm under pressure

Clear communication

Multitasking

Spanish helpful

Hmong helpful

Formazione

High school diploma

CPR certification

First Responder training

TIME certification

Descrizione del lavoro

Marathon County seeks a dedicated Public Safety Dispatcher to receive, evaluate, and act on information for emergency response across a multi-agency 911 system. You will coordinate with police, fire, and EMS, dispatch units, and relay critical information under pressure.

The role requires calm, clear communication, and the ability to multi-task in stressful situations. Prior dispatch or emergency response experience is preferred, with weekend and holiday scheduling realities noted.