Life-Saving 911 Dispatcher — Calm, Precise Response

County Emergency Communications; Marshfield (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

County Emergency Communications in Marshfield, MO seeks 911 Emergency Dispatchers. You will receive emergency and non-emergency calls, gather information, verify locations, and coordinate with police, fire, and EMS according to protocol.

The role requires calm, rapid decision-making, accurate typing, active listening, clear speech, and proficiency with computer-aided dispatch systems. Shift work, overtime, and rotating schedules may apply.

Qualifications

• High school diploma or GED commonly required.
• Typing speed and accuracy important for rapid data entry.
• Ability to stay organized under pressure and manage multiple systems.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training/certification limits.
• Maintain accurate records and protect confidential information.

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Information organization

Education

High school diploma or GED

Tools

Computer-aided dispatch systems

Job description

County Emergency Communications in Marshfield, MO seeks 911 Emergency Dispatchers. You will receive emergency and non-emergency calls, gather information, verify locations, and coordinate with police, fire, and EMS according to protocol.

The role requires calm, rapid decision-making, accurate typing, active listening, clear speech, and proficiency with computer-aided dispatch systems. Shift work, overtime, and rotating schedules may apply.