Emergency Dispatcher: 24/7 Critical Communications

911 Emergency Communications; Portland (OR); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Employee-assistance services

Professional training

Descripción de la vacante

911 Emergency Communications seeks qualified dispatchers to support Maricao public safety operations. You will handle emergency and nonemergency calls, confirm locations, and coordinate responders using computer-aided dispatch systems.

Candidates should have a high school diploma or GED, strong typing, active listening, clear speech, and the ability to stay organized under pressure. Training and certifications may be required by the agency.

Formación

• High school diploma or GED required; some agencies recruit entry-level applicants.
• Accurate typing and active listening are essential.
• Clear speech and the ability to organize information under pressure are important.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Conocimientos

Typing

Active listening

Clear speech

Basic computer proficiency

Information organization under压力

Educación

High school diploma or GED

Descripción del empleo

911 Emergency Communications seeks qualified dispatchers to support Maricao public safety operations. You will handle emergency and nonemergency calls, confirm locations, and coordinate responders using computer-aided dispatch systems.

Candidates should have a high school diploma or GED, strong typing, active listening, clear speech, and the ability to stay organized under pressure. Training and certifications may be required by the agency.