Emergency Dispatch Trainee - Training + Benefits

911 Emergency Communications; Harpers Ferry (WV); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Harper, WV. Trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response under qualified supervision.

Training may combine classroom instruction, simulations, and supervised console assignments. The program prepares candidates to meet minimum scores, complete certifications, and transition to operational duties with shift work

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Education

High school diploma or equivalent

Job description

911 Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Harper, WV. Trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response under qualified supervision.

Training may combine classroom instruction, simulations, and supervised console assignments. The program prepares candidates to meet minimum scores, complete certifications, and transition to operational duties with shift work