Emergency Communications Dispatcher Trainee — Training & Benefits

911 Emergency Communications; Walton (WV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Walton, WV offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive classroom instruction, simulations, and supervised console assignments to learn call-taking, incident documentation, and radio operations.

Training emphasizes confidentiality, security, and professional conduct, with schedules that may include nights, weekends, and overtime as skills progress toward certification and independent duties.

Qualifications

• High school diploma or equivalent commonly required.
• Basic computer skills and clear communication expected.
• Typing speed and accuracy valued for data entry responsibilities.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Walton, WV offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive classroom instruction, simulations, and supervised console assignments to learn call-taking, incident documentation, and radio operations.

Training emphasizes confidentiality, security, and professional conduct, with schedules that may include nights, weekends, and overtime as skills progress toward certification and independent duties.