Emergency Dispatch & Telecomm Trainee

County Emergency Communications; Davin (WV); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Davin, WV is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations under supervision.

Training combines classroom instruction, simulations, and supervised console assignments, with shifts that may include nights, weekends, holidays, and overtime. Advancement depends on completing training and meeting standards.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without dispatch experience.
• Basic computer skills, clear communication, and accurate typing are expected.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Clear communication

Computer skills

Customer service experience

Education

High school diploma or equivalent

Job description

County Emergency Communications in Davin, WV is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations under supervision.

Training combines classroom instruction, simulations, and supervised console assignments, with shifts that may include nights, weekends, holidays, and overtime. Advancement depends on completing training and meeting standards.