EMS Dispatch Trainee: Training & Growth

Emergency Telecommunicator Services; Teays Valley (WV); On-site; USD 30,000 - 42,000; Full time

Job summary

Emergency Telecommunicator Services in Teays, WV is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive a structured introduction to emergency communications, learning to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

As training progresses, responsibilities may expand; schedules may include nights, weekends, holidays, and overtime.

Qualifications

• High school diploma or recognized equivalent required or commonly expected.
• Trainee positions target applicants without dispatch experience.
• Basic computer skills, clear communication, and accurate typing required.
• Check vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and CAD skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Willingness to receive feedback

Education

High school diploma or GED

Tools

Computer-Aided Dispatch (CAD)

Job description

Emergency Telecommunicator Services in Teays, WV is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive a structured introduction to emergency communications, learning to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

As training progresses, responsibilities may expand; schedules may include nights, weekends, holidays, and overtime.