Emergency Communications Trainee: Start Dispatch Career

County Emergency Communications; Logan (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Davin, WV is offering Dispatcher Trainee and Telecommunicator Trainee positions that provide structured training to handle emergency calls, document incidents, and operate dispatch systems. Training combines classroom work, simulations, and supervised console assignments with potential nights and weekends.

Trainees learn call-taking, location confirmation, and radio procedures, with progression based on assessments and demonstrated performance.

Qualifications

• High school diploma or equivalent required.
• Trainees with no prior dispatch experience welcomed.
• Basic computer skills and clear communication encouraged.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Typing speed

Communication skills

Customer service

Computer literacy

Education

High school diploma or equivalent

Tools

Computer-aided Dispatch (CAD)

Job description

County Emergency Communications in Davin, WV is offering Dispatcher Trainee and Telecommunicator Trainee positions that provide structured training to handle emergency calls, document incidents, and operate dispatch systems. Training combines classroom work, simulations, and supervised console assignments with potential nights and weekends.

Trainees learn call-taking, location confirmation, and radio procedures, with progression based on assessments and demonstrated performance.