Emergency Dispatch Trainee — Start Your Career

911 Emergency Communications; Chester (Delaware County); Presencial; USD 34.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Descripción de la vacante

911 Emergency Communications invites applications for Dispatcher Trainee / Telecommunicator Trainee roles in Delaware. These opportunities provide a structured entry into emergency communications, with training under instructors to receive calls, document incidents, operate systems, and support responses.

Training may include classroom instruction, simulations, and supervised console assignments. Trainees learn call-taking procedures, dispatch terminology, and confidentiality requirements while

Formación

• High school diploma or equivalent required.
• Trainee positions aimed at applicants without dispatch experience; some prerequisites may apply.
• Basic computer skills and clear communication are essential.

Responsabilidades

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Conocimientos

Typing speed

Clear communication

Multitasking

Listening

Basic computer skills

Educación

High School Diploma or equivalent

Herramientas

Computer-aided Dispatch (CAD)

Routing/communications software

Descripción del empleo

911 Emergency Communications invites applications for Dispatcher Trainee / Telecommunicator Trainee roles in Delaware. These opportunities provide a structured entry into emergency communications, with training under instructors to receive calls, document incidents, operate systems, and support responses.

Training may include classroom instruction, simulations, and supervised console assignments. Trainees learn call-taking procedures, dispatch terminology, and confidentiality requirements while