Emergency Dispatch Trainee — Launch a Public Safety Career

911 Emergency Communications; Forsyth (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Forsyth, MO offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive structured instruction to learn call-taking, incident documentation, and operation of communications systems while supporting emergency response operations.

Training integrates classroom instruction, simulations, and supervised console work; shifts may include nights, weekends, holidays, and overtime as required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and CAD skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Willingness to receive feedback

Education

High school diploma or equivalent

Tools

Computer-Aided Dispatch (CAD)

Job description

911 Emergency Communications in Forsyth, MO offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive structured instruction to learn call-taking, incident documentation, and operation of communications systems while supporting emergency response operations.

Training integrates classroom instruction, simulations, and supervised console work; shifts may include nights, weekends, holidays, and overtime as required.