Emergency Dispatcher Trainee

Emergency Telecommunicator Services; Kennett (MO); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Missouri seeks Dispatcher Trainee / Telecommunicator Trainee to begin a structured program in Arbyrd, MO. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response under supervision.

Training combines classroom instruction, simulations, and supervised console work. Trainees may work nights or weekends as they progress through assessments and milestones in a dynamic public safety environment.

Qualifications

• High school diploma or equivalent is commonly required.
• Candidates should have basic computer skills and clear communication.
• Customer service or telephone experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional conduct requirements
• Gain practical experience in controlled settings

Skills

Typing

Clear communication

Basic computer skills

Customer service

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Missouri seeks Dispatcher Trainee / Telecommunicator Trainee to begin a structured program in Arbyrd, MO. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response under supervision.

Training combines classroom instruction, simulations, and supervised console work. Trainees may work nights or weekends as they progress through assessments and milestones in a dynamic public safety environment.