Emergency Dispatch Trainee: Launch Your Safety Career

911 Emergency Communications; Pomona (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Golden, MO is recruiting Dispatcher Trainee and Telecommunicator Trainee positions. Trainees receive structured instruction under qualified staff to learn how to receive calls, document incidents, operate dispatch consoles, and support emergency response operations while building foundational skills.

As training progresses, responsibilities expand with demonstrated competency; classroom instruction, simulations, and supervised shifts prepare candidates for real

Qualifications

• High school diploma or recognized equivalent commonly required.
• Trainee positions often for applicants without previous dispatch experience.
• Basic computer skills and clear communication.
• Willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing speed

Communication skills

Customer service

Computer skills

Education

High school diploma or GED

Job description

911 Emergency Communications in Golden, MO is recruiting Dispatcher Trainee and Telecommunicator Trainee positions. Trainees receive structured instruction under qualified staff to learn how to receive calls, document incidents, operate dispatch consoles, and support emergency response operations while building foundational skills.

As training progresses, responsibilities expand with demonstrated competency; classroom instruction, simulations, and supervised shifts prepare candidates for real