Emergency Dispatch Trainee – Start a Career in Dispatch

911 Emergency Communications; Philadelphia (Philadelphia County); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Training program

Job summary

911 Emergency Communications in Allport, PA seeks Dispatcher Trainee and Telecommunicator Trainee to start a structured introduction to emergency communications work under qualified instructors. Trainees learn how to receive calls, document incidents, operate communications systems, and support response operations, with responsibilities expanding as skills are demonstrated.

Training may include classroom instruction, simulations, and supervised console work, with shifts including nights,

Qualifications

• High school diploma or equivalent commonly required.
• Basic computer skills and clear communication are expected.
• Willingness to receive feedback and learn on the job.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.

Skills

Basic computer skills

Clear communication

Accurate typing

Willingness to receive feedback

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Allport, PA seeks Dispatcher Trainee and Telecommunicator Trainee to start a structured introduction to emergency communications work under qualified instructors. Trainees learn how to receive calls, document incidents, operate communications systems, and support response operations, with responsibilities expanding as skills are demonstrated.

Training may include classroom instruction, simulations, and supervised console work, with shifts including nights,