Emergency Communications Trainee — Training & Benefits

County Emergency Communications; Haworth (NJ); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Haworth, NJ. Trainees gain hands-on experience receiving calls, documenting incidents, and operating dispatch systems under supervision.

Training includes classroom sessions, simulations, and supervised console assignments with potential nights, weekends, and overtime. Candidates typically have a high school diploma or equivalent, basic computer skills, good communication, and strong

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.
• Candidates should have basic computer skills, clear communication, and accurate typing.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Education

High school diploma or equivalent

Tools

CAD systems

Job description

County Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Haworth, NJ. Trainees gain hands-on experience receiving calls, documenting incidents, and operating dispatch systems under supervision.

Training includes classroom sessions, simulations, and supervised console assignments with potential nights, weekends, and overtime. Candidates typically have a high school diploma or equivalent, basic computer skills, good communication, and strong