Emergency Dispatch Trainee: Launch Your Critical Career

911 Emergency Communications; Oakland Park (FL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Oakland, FL seeks Dispatcher Trainee and Telecommunicator Trainee to learn essential emergency call-taking, incident documentation, and radio procedures under supervision. Trainees will develop CAD skills, map service areas, and demonstrate confidentiality and professional conduct throughout the training program.

The program includes classroom instruction, simulations, and supervised console assignments, with schedules that may include nights, weekends, holidays,

Qualifications

• High school diploma or recognized equivalent required.
• Basic computer skills and clear communication essential.
• Accurate typing and willingness to receive feedback valued.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Document incidents accurately in the system.
• Operate and monitor communications systems under supervision.
• Support emergency response operations as training progresses.
• Receive feedback and complete training milestones to progress.

Skills

Typing

Clear communication

Computer skills

Customer service experience

Education

High school diploma or equivalent

Tools

CAD software

Job description

911 Emergency Communications in Oakland, FL seeks Dispatcher Trainee and Telecommunicator Trainee to learn essential emergency call-taking, incident documentation, and radio procedures under supervision. Trainees will develop CAD skills, map service areas, and demonstrate confidentiality and professional conduct throughout the training program.

The program includes classroom instruction, simulations, and supervised console assignments, with schedules that may include nights, weekends, holidays,