Emergency Dispatch Trainee

Emergency Telecommunicator Services; Los Angeles (CA); On-site; USD 35,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services offers Dispatcher Trainee and Telecommunicator Trainee opportunities in Angeles. Trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations under the guidance of instructors and training personnel.

Training combines classroom instruction, simulations, and supervised console assignments. Schedules may include nights, weekends, holidays, and overtime, with progression to additional

Qualifications

• High school diploma or equivalent is commonly required.
• Trainee positions are for applicants without dispatch experience.
• Basic computer skills and clear communication are needed.
• Willingness to receive feedback during training.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Practice confirming locations and gathering incident details.
• Develop typing and computer-aided dispatch skills.
• Study service-area geography, maps, and jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments and training milestones.
• Learn confidentiality and professional conduct requirements.

Skills

Typing

Computer skills

Communication

Customer service

Education

High school diploma

Job description

Emergency Telecommunicator Services offers Dispatcher Trainee and Telecommunicator Trainee opportunities in Angeles. Trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations under the guidance of instructors and training personnel.

Training combines classroom instruction, simulations, and supervised console assignments. Schedules may include nights, weekends, holidays, and overtime, with progression to additional