Emergency Dispatch Specialist: Rapid Response & Air Medical

Ascension; Murfreesboro (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Comprehensive health coverage

Employer-matched 403(b)

Paid time off (PTO)

Tuition reimbursement

Employee Assistance Program

Job summary

Ascension Saint Thomas Rutherford in Murfreesboro, TN, seeks an Emergency Dispatch Specialist to handle incoming emergency and non-emergency calls, coordinate rapid routing, and dispatch units as needed. You will document calls for legal, medical, and statistical purposes and follow up with referring entities to improve access and quality of care. Strong communication and composure are essential.

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

Responsibilities

• Receive and respond to emergency and non-emergency telephone and radio calls for medical assistance.
• Respond to calls in a time-sensitive manner. Ensure appropriate and accurate routing of calls.
• Dispatch emergency units and coordinate air medical flights as appropriate and per established algorithms.
• Maintain documentation of calls and physician/service referrals for legal, medical and statistical purposes.
• Follow up with referring entities for ease of access, marketing, evaluation, and quality improvement.

Education

High School diploma or equivalent

Job description

Ascension Saint Thomas Rutherford in Murfreesboro, TN, seeks an Emergency Dispatch Specialist to handle incoming emergency and non-emergency calls, coordinate rapid routing, and dispatch units as needed. You will document calls for legal, medical, and statistical purposes and follow up with referring entities to improve access and quality of care. Strong communication and composure are essential.