Emergency Dispatch Specialist — Full-Time, Immediate Start

Global Medical Response; Prestonsburg (KY); On-site; USD 19,000 - 25,000; Full time

Job summary

Global Medical Response in Prestonsburg, KY is hiring a Dispatcher for full-time, rotating shifts. Starting at $14/hour, you will respond to emergency and non-emergency calls, assign EMS resources, and ensure accurate documentation. Strong typing, radio/telephone communication, and basic computer skills are required.

You will work with EMS protocols, maintain reports, and route calls efficiently while upholding company policies and safety standards.

Qualifications

• High school diploma or equivalent.
• One year EMS/public safety dispatcher experience preferred.
• Ability to communicate clearly on radio and telephone.
• Strong data entry and documentation skills.
• Proficiency with basic computer applications.
• Able to multitask and manage multiple requests.
• Experience in healthcare preferred.

Responsibilities

• Understand and implement Emergency Medical Dispatch protocols.
• Allocate EMS resources using approved rules.
• Ensure paperwork is complete and accurate.
• Enter data accurately, including State Run Report data.
• Generate reports and verify accuracy.
• Locate incident scenes and determine fastest routes.
• Relay instructions from supervisors and manage emergency information.
• Maintain knowledge of company policies and procedures.
• Follow established formats for service requests.
• Handle equipment such as computer, printers, 911 equipment, recording devices, and phones.
• Manage multiple tasks simultaneously.
• Type accurately for emergency and nonemergency calls.
• Understand basic computer applications.

Skills

EMS dispatcher experience

Clear radio communication

Typing speed

Multitasking ability

Basic computer skills

English literacy

Education

High school diploma or equivalent

Tools

911 equipment

Job description

Global Medical Response in Prestonsburg, KY is hiring a Dispatcher for full-time, rotating shifts. Starting at $14/hour, you will respond to emergency and non-emergency calls, assign EMS resources, and ensure accurate documentation. Strong typing, radio/telephone communication, and basic computer skills are required.

You will work with EMS protocols, maintain reports, and route calls efficiently while upholding company policies and safety standards.