Emergency Dispatch Specialist - Full-Time

Global Medical Response; Knoxville (TN); On-site; USD 26,000 - 39,000; Full time

Job summary

Global Medical Response's AMR division in the United States is hiring Dispatchers for a full-time role. The position handles emergency and non-emergency calls for ambulance and transportation services, with hourly rates starting at $19.00+ DOE.

You will assign and route transportation requests, document communications, and work with health and public safety personnel. Minimum requirements include a high school diploma or GED and some dispatch or customer service experience. Immediate hiring.

Qualifications

• High school diploma or GED required.
• Experience in dispatch or routing calls preferred.
• Customer service experience a plus.

Responsibilities

• Dispatch and route transportation requests using the designated system.
• Schedule, assign, review, and route transportation requests.
• Document communications following protocols and escalate issues as needed.
• Communicate trip data including confirmations, routing times, and issues.
• Collaborate with health and public safety personnel and coworkers.
• Demonstrate organization, multitasking, and time management skills.

Skills

Dispatch experience

Customer service

Communication skills

Education

High school diploma or GED

Job description

Global Medical Response's AMR division in the United States is hiring Dispatchers for a full-time role. The position handles emergency and non-emergency calls for ambulance and transportation services, with hourly rates starting at $19.00+ DOE.

You will assign and route transportation requests, document communications, and work with health and public safety personnel. Minimum requirements include a high school diploma or GED and some dispatch or customer service experience. Immediate hiring.