Emergency Dispatch & Routing Specialist

Global Medical Response; Summerdale (AL); On-site; USD 35,000 - 45,000; Full time

Job summary

Global Medical Response is hiring a full-time Dispatcher in Summerdale, Alabama. The Dispatcher will respond to emergency and non-emergency calls, efficiently assign and route transportation requests, and ensure quality communication and care to customers.

Ideal candidates should possess a high school diploma and some experience in dispatch or customer service. Strong organizational, multitasking, and communication skills are essential for success in this role.

Qualifications

• High school diploma or equivalent is required.
• Experience in dispatch or customer service is preferred.

Responsibilities

• Monitor and respond to calls and emails effectively.
• Schedule and route transportation requests appropriately.
• Document communications and escalate issues as needed.
• Communicate trip data and transport performance clearly.

Skills

Organization

Multitasking

Time management

Clear communication

Education

High school diploma or equivalent (GED)

Job description

Global Medical Response is hiring a full-time Dispatcher in Summerdale, Alabama. The Dispatcher will respond to emergency and non-emergency calls, efficiently assign and route transportation requests, and ensure quality communication and care to customers.

Ideal candidates should possess a high school diploma and some experience in dispatch or customer service. Strong organizational, multitasking, and communication skills are essential for success in this role.