Emergency Dispatch & Routing Specialist

Rural Metro Fire Department; Orlando (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

The Rural Metro Fire Department is looking for a Dispatcher in Orlando, Florida. The successful candidate will respond to both emergency and non-emergency calls, effectively manage the dispatch of services, and ensure clear communication with all parties involved.

Qualifications include a high school diploma, relevant experience in emergency dispatch or customer service, and exceptional multitasking abilities. The position offers a dynamic work environment with opportunities to support the community.

Qualifications

• Minimum of 1 year of emergency dispatch, medical or telecommunications experience, OR 2 years of high-demand customer service experience.
• Skilled in reading and writing English.
• Capacity to communicate clearly on the radio and telephone.

Responsibilities

• Monitor and respond to emergency and non-emergency calls proficiently.
• Schedule, assign, review and route transportation requests.
• Document communications following protocols and processes.

Skills

Clear communication

Organization

Multitasking

Time management

Typing skills

Education

High school diploma or equivalent

Job description

The Rural Metro Fire Department is looking for a Dispatcher in Orlando, Florida. The successful candidate will respond to both emergency and non-emergency calls, effectively manage the dispatch of services, and ensure clear communication with all parties involved.

Qualifications include a high school diploma, relevant experience in emergency dispatch or customer service, and exceptional multitasking abilities. The position offers a dynamic work environment with opportunities to support the community.