Emergency Dispatch & Life-Safety Operator

University Health; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

University Hospital in San Antonio seeks a Protective Services Dispatcher to receive emergency and non-emergency calls for the dispatch center, coordinating rapid responses for the community. You will monitor fire, intrusion, and video surveillance systems, enter information in CAD, and relay details to Telecommunication Officers, while maintaining composure under pressure.

A high school diploma or GED is required; one year in public contact or emergency dispatch is preferred; CJIS restrictions

Qualifications

• High school diploma or GED required.
• One year of public contact or emergency dispatch experience preferred.
• CJIS requirements prohibit certain criminal convictions and offenses.

Responsibilities

• Receive emergency and non-emergency calls for the Protective Services dispatch center.
• Monitor life safety systems including fire, intrusion alarms, and video surveillance.
• Use CAD to enter call information and communicate with Telecommunication Officers for appropriate resources.

Skills

Public contact

Emergency dispatch

Communication

Education

High school diploma or GED

Tools

CAD software

Job description

University Hospital in San Antonio seeks a Protective Services Dispatcher to receive emergency and non-emergency calls for the dispatch center, coordinating rapid responses for the community. You will monitor fire, intrusion, and video surveillance systems, enter information in CAD, and relay details to Telecommunication Officers, while maintaining composure under pressure.

A high school diploma or GED is required; one year in public contact or emergency dispatch is preferred; CJIS restrictions