Emergency Dispatch Operator

Ascension Health; Austin (TX); Vor Ort; USD 25.000 - 34.000; Vollzeit

Benefits dieser Stelle

Comprehensive health coverage

Retirement plan with employer match

Paid time off and holidays

Professional development opportunities

Employee assistance programs

Zusammenfassung

Ascension Health is seeking an Emergency Dispatch professional in Austin, TX, to coordinate critical communications across 13 hospital locations and ensure rapid, accurate routing of calls.

The role involves monitoring life-safety alarms, triggering emergency procedures, and managing multi-specialty on-call schedules with nurses and providers to ensure continuous life-saving care. Documentation and timely contacts are essential.

Qualifikationen

• High School diploma equivalency or 1 year of relevant experience.
• No professional licensure required.

Aufgaben

• Dispatch critical emergency communications across 13 hospital locations to guarantee calls are answered immediately and routed with 100% accuracy.
• Monitor life-safety alarm panels and trigger emergency procedures during high-stress incidents to protect patients, staff and facilities.
• Manage complex multi-specialty on-call schedules alongside nurses and providers to ensure life-saving care is always accessible.
• Deliver real-time patient, staff and department data to clinical teams, serving as a vital central link in network care delivery.
• Maintain operational documentation and contact schedules to ensure every department has the correct contact at the right time.

Ausbildung

High School diploma equivalency or 1 year of applicable cumulative job specific experience

Jobbeschreibung

Your future role at a glance

• Location: Austin, TX
• Facility: Good Health Solutions
• Department: Emergency Dispatch
• Schedule: Weekend & Nights l Full Time

How you’ll make an impact in this role

• Dispatch critical emergency communications across 13 hospital locations to guarantee calls are answered immediately and routed with 100% accuracy.
• Monitor life-safety alarm panels and trigger emergency procedures during high-stress incidents to protect patients, staff and facilities.
• Manage complex multi-specialty on-call schedules alongside nurses and providers to ensure life-saving care is always accessible.
• Deliver real-time patient, staff and department data to clinical teams, serving as a vital central link in network care delivery.
• Maintain operational documentation and contact schedules to ensure every department has the correct contact at the right time.

What minimum requirements you’ll need

Licensure / Certification / Registration

• Required Credential(s):
• None Required.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf) poster.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here (https://www.e-verify.gov/about-e-verify) for more information.

Min Salary: 18.31

Max Salary: 24.77