Vital EMS Dispatcher — Fast-Paced, Life-Saving Coordination

Emergency Telecommunicator Services; San Antonio (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Medical Dispatcher opportunities in San Antonio involve handling urgent medical calls, determining priorities, and coordinating EMS resources. Dispatchers may provide approved instructions before responders arrive, following established protocols and oversight requirements.

A high school diploma or equivalent is commonly required, with CPR and EMT/paramedic credentials considered. Work may include overnight or rotating shifts, with overtime as needed.

Qualifications

• High school diploma or recognized equivalent.
• EMD certification preferred.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call taking

Medical dispatch

Communication

Attention to detail

Education

High school diploma

EMD certification

CPR certification

Tools

Emergency dispatch system

Job description

Emergency Medical Dispatcher opportunities in San Antonio involve handling urgent medical calls, determining priorities, and coordinating EMS resources. Dispatchers may provide approved instructions before responders arrive, following established protocols and oversight requirements.

A high school diploma or equivalent is commonly required, with CPR and EMT/paramedic credentials considered. Work may include overnight or rotating shifts, with overtime as needed.