Emergency Dispatch & Customer Support Specialist

Sunrise Systems, Inc.; Powder Springs (GA); On-site; USD 22,041 - 23,419; Part time

Job summary

A staffing agency is seeking a Customer Service Representative in Powder Springs, GA, for a 3-4 month contract with potential for extension. Responsibilities include dispatching calls to technicians and updating customers. Candidates should have 2 years of related experience and proficiency in Microsoft Excel. This is an hourly position requiring onsite presence five days a week with a pay range of $16.00/hr to $17.00/hr.

Qualifications

• 2 years of experience in a related field required.

Responsibilities

• Dispatching emergency and non-emergency calls to technicians.
• Management of incomplete work orders and coordinating technicians’ returns.
• Updating customers with ETAs.

Skills

Microsoft Excel

Job description

A staffing agency is seeking a Customer Service Representative in Powder Springs, GA, for a 3-4 month contract with potential for extension. Responsibilities include dispatching calls to technicians and updating customers. Candidates should have 2 years of related experience and proficiency in Microsoft Excel. This is an hourly position requiring onsite presence five days a week with a pay range of $16.00/hr to $17.00/hr.