Customer Service Representative

Sunrise Systems, Inc.; Powder Springs (GA); On-site; USD 22,041 - 23,419; Part time

Job summary

A staffing agency is seeking a Customer Service Representative in Powder Springs, GA, for a 3-4 month contract with potential for extension. Responsibilities include dispatching calls to technicians and updating customers. Candidates should have 2 years of related experience and proficiency in Microsoft Excel. This is an hourly position requiring onsite presence five days a week with a pay range of $16.00/hr to $17.00/hr.

Qualifications

• 2 years of experience in a related field required.

Responsibilities

• Dispatching emergency and non-emergency calls to technicians.
• Management of incomplete work orders and coordinating technicians’ returns.
• Updating customers with ETAs.

Skills

Microsoft Excel

Job description

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Overview

Job Title: Customer Service Representative

Location: Powder Springs, GA 30127

Duration: 3-4 months with potential to extend or convert

Position Type: Hourly contract (W2 only)

Job Details

• Schedule/ Remote flexibility: Onsite 5 days a week
• Work hours: 8:00-4:30
• Hours per week: 40

Responsibilities

• Dispatching emergency and non-emergency calls to technicians.
• Management of incomplete work orders and coordinating technicians’ returns.
• Updating customers with ETAs.

Qualifications

• 2 years of experience.
• Education and Experience Requirement: Microsoft Excel.

Compensation

• Base pay range: $16.00/hr - $17.00/hr
• Pay range provided by Sunrise Systems, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Employment details

• Seniority level: Associate
• Employment type: Contract