Emergency Dispatch Console Operator

Inter-Con Security; Warren (MI); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Veteran hiring programs

Professional training opportunities

Job summary

A leading security solutions provider is hiring a Console Operator in Michigan to manage emergency and non-emergency situations, ensure site safety protocols, and maintain communication during critical events. Candidates should have a high school diploma, strong problem-solving skills, and excellent communication abilities. The ideal applicants possess previous dispatcher experience or security background. This position requires professionalism and the ability to respond to high-pressure situations effectively.

Qualifications

• Previous dispatcher or console operator experience or 1 year of Security experience at GM.
• General understanding of security operations and interest in learning dispatch operations.
• Team-oriented with the ability to make sound judgments.

Responsibilities

• Perform Emergency Dispatch duties as per the Site's Emergency Response Plan.
• Monitor and respond to site alarm systems, including fire alarms and intrusion systems.
• Communicate with external agencies when necessary.

Skills

Strong problem-solving skills

Exceptional customer service

Organizational abilities

Excellent verbal communication

Ability to make quick decisions

Education

High school diploma or equivalent

Tools

Microsoft programs

Job description

A leading security solutions provider is hiring a Console Operator in Michigan to manage emergency and non-emergency situations, ensure site safety protocols, and maintain communication during critical events. Candidates should have a high school diploma, strong problem-solving skills, and excellent communication abilities. The ideal applicants possess previous dispatcher experience or security background. This position requires professionalism and the ability to respond to high-pressure situations effectively.