Emergency Dispatch Console Operator

Inter-Con Security; Detroit (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading security company is seeking a Console Operator in Detroit, Michigan. The role involves managing emergency and non-emergency situations, coordinating with security personnel, and monitoring alarm systems. Ideal candidates should have a high school diploma and previous experience in dispatch or security roles. Strong communication and problem-solving skills are essential to contribute to a secure environment. Join a team that values your growth and supports veterans in their careers.

Qualifications

• Previous dispatcher or console operator experience, or 1 year of security experience.
• Strong problem-solving skills with the ability to work independently.
• Ability to interact effectively with individuals at all levels.

Responsibilities

• Perform Emergency Dispatch and Recording Coordinator duties.
• Direct security personnel during emergent and non-emergent situations.
• Monitor and respond to site alarm systems.

Skills

Problem-solving skills

Customer service

Organizational abilities

Multitasking

Verbal communication skills

Written communication skills

Quick decisive actions

Team-oriented

Education

High school diploma or equivalent

Tools

Microsoft programs

Console operation equipment

Job description

A leading security company is seeking a Console Operator in Detroit, Michigan. The role involves managing emergency and non-emergency situations, coordinating with security personnel, and monitoring alarm systems. Ideal candidates should have a high school diploma and previous experience in dispatch or security roles. Strong communication and problem-solving skills are essential to contribute to a secure environment. Join a team that values your growth and supports veterans in their careers.