Night Shift Dispatcher | Emergency Communications Pro

Patriotambulance; Michigan; On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid Time Off

Job summary

A medical support service in Michigan is seeking a Dispatcher to respond to 911 calls, dispatch crews, and manage critical information during emergencies. The ideal candidate will have a High School diploma, relevant certifications, and strong multitasking abilities. Responsibilities include maintaining patient confidentiality, accurately handling logs, and supporting emergency response operations. This role requires excellent decision-making in high-pressure situations and adherence to strict privacy laws.

Qualifications

• Emergency Dispatcher experience preferred.
• Must maintain all licenses/certifications.
• Ability to manage emergent and non-emergent calls.

Responsibilities

• Answer phones clearly, determine needs, and take appropriate action.
• Collect/prioritize medical information, dispatch crews, and record required times.
• Maintain confidentiality of all information.

Skills

Emergency Dispatcher experience

Basic map-reading

Multitasking under emergency conditions

Strong decision-making

Education

High School Diploma or GED

Michigan EMT-Basic license or higher

Current AHA/ARC CPR Certification

Tools

Communication devices

Emergency Medical Dispatch Card Sets

Job description

A medical support service in Michigan is seeking a Dispatcher to respond to 911 calls, dispatch crews, and manage critical information during emergencies. The ideal candidate will have a High School diploma, relevant certifications, and strong multitasking abilities. Responsibilities include maintaining patient confidentiality, accurately handling logs, and supporting emergency response operations. This role requires excellent decision-making in high-pressure situations and adherence to strict privacy laws.