Emergency Dispatch & Communications Specialist

Northwell Health; Danbury (CT); On-site; USD 26,918 - 52,266; Full time

Job summary

Northwell Health is seeking a Dispatcher in Danbury, Connecticut to provide communication and administrative support for the patient conveyance area. You will be the first point of contact for customers, ensuring effective service in emergency situations.

The ideal candidate should have a high school diploma, at least 6 months of dispatch experience, and possess critical thinking skills. This position offers a salary ranging from $19.54 to $37.94 per hour.

Qualifications

• Minimum 6 months as a dispatcher in a relevant field.
• EMS/Clinical background preferred.
• Proficient in English (oral and written).
• Sound judgement and critical thinking.

Responsibilities

• Receives incoming calls from customers and dispatches requests.
• Maintains situational awareness and notifies EMS administration.
• Books and documents all emergent and non-emergent service requests.
• Tracks and deploys transportation resources using CAD.

Skills

Communication skills

Organizational abilities

Multitasking

Critical thinking

Active listening

Data entry skills

Education

High School graduate or equivalent

Tools

Computer-aided dispatch software (CAD)

Job description

Northwell Health is seeking a Dispatcher in Danbury, Connecticut to provide communication and administrative support for the patient conveyance area. You will be the first point of contact for customers, ensuring effective service in emergency situations.

The ideal candidate should have a high school diploma, at least 6 months of dispatch experience, and possess critical thinking skills. This position offers a salary ranging from $19.54 to $37.94 per hour.