Hospital Security Dispatch Specialist

Northwell Health; Norwalk (CT); On-site; USD 23,000 - 43,000; Full time

Job summary

Northwell Health is seeking a Norwalk Hospital Security Dispatch Operator to support daily security operations. The role involves monitoring video surveillance, handling calls for service, and coordinating dispatch of officers and vehicles within the facility.

The position requires CT Security Officer licensure or certification and preferred safety certifications (OSHA, NFPA, FEMA, IAHSS, IFPO, ASIS). On-site work with medium to heavy physical effort may be involved.

Qualifications

• CT Security Officer license preferred.
• Certifications in related safety/security fields such as OSHA, NFPA, FEMA, IAHSS, IFPO, ASIS are preferred.

Responsibilities

• Receive emergency and non-emergency calls and record significant information into the Security Daily Log.
• Transmit information or solutions to address problems and requests.
• Receive and dispatch orders for products or deliveries.
• Prioritize calls by urgency and importance.
• Use radio, phone and computer to deploy officers and vehicles.
• Monitor route and status of field units to coordinate schedules.
• Interact with law enforcement agencies as needed.
• Operate cameras, radios and specialized equipment as required.
• Provide field units with orders, traffic, and requirement details.
• Support responses for high-risk patients and maintain logs.

Education

CT Security Officer license

OC Spray certification

Baton training

Taser training

Tactical driving

OSHA

NFPA

IAHSS

IFPO

ASIS

Job description

Northwell Health is seeking a Norwalk Hospital Security Dispatch Operator to support daily security operations. The role involves monitoring video surveillance, handling calls for service, and coordinating dispatch of officers and vehicles within the facility.

The position requires CT Security Officer licensure or certification and preferred safety certifications (OSHA, NFPA, FEMA, IAHSS, IFPO, ASIS). On-site work with medium to heavy physical effort may be involved.