Emergency Dept Patient Access Specialist

R1 RCM, Inc.; Bartlesville (OK); Presencial; USD 17 000 - 21 000; Tempo integral

Resumo da oferta

R1 RCM Inc. is hiring a Patient Access Representative in Bartlesville, OK. You will be the first contact for patients, ensuring fast, compassionate access to care while navigating multiple computer systems and collecting accurate demographic and insurance information.

We feature a frontline healthcare role that impacts patient experience, hospital operations, and revenue cycle success. Training is provided, with a clear path for growth within R1.

Qualificações

• Exceptional customer service experience and interpersonal skills.
• Professional in a fast-paced environment with poise.
• Ability to multitask and prioritize quickly with high attention to detail.
• Comfortable shifting priorities based on patient needs.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus.
• High School Diploma or GED.
• Ability to pass a background check, drug test, and vaccination requirements.

Responsabilidades

• Provide exceptional customer service and assist patients with the check-in process.
• Greet patients and gather accurate information across multiple computer systems.
• Answer calls and collect patient data quickly in a fast-paced setting.
• Support timely access to care by minimizing registration delays.
• Build trust with patients during anxious moments and collaborate with care teams.

Conhecimentos

Customer service

Communication

Multitasking

Interpersonal skills

Formação académica

High School Diploma or GED

Ferramentas

Registration systems

Insurance verification

Descrição da oferta de emprego

R1 RCM Inc. is hiring a Patient Access Representative in Bartlesville, OK. You will be the first contact for patients, ensuring fast, compassionate access to care while navigating multiple computer systems and collecting accurate demographic and insurance information.

We feature a frontline healthcare role that impacts patient experience, hospital operations, and revenue cycle success. Training is provided, with a clear path for growth within R1.