Night-Shift Patient Access Specialist

R1 RCM, Inc.; Owasso (OK); Sur place; USD 20 000 - 26 000; Plein temps

Avantages offerts par ce poste

Competitive benefits package

Résumé du poste

R1 RCM Inc. is seeking a Patient Access Representative in Owasso, OK. You’ll be the first point of contact, delivering fast, compassionate access to care while navigating multiple computer systems and coordinating with care teams.

We’ll train you every step of the way. The role supports front-desk operations, insurance verification, and patient scheduling in a fast-paced ED environment. Base pay ranges $14.50–$18.99 per hour, with a comprehensive benefits package.

Qualifications

• Exceptional customer service experience and interpersonal skills.
• Strong composure and professionalism in a fast-paced environment.
• Ability to multitask and prioritize quickly with high attention to detail.
• Comfortable with shifting priorities based on patient needs.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not required).
• High School Diploma or GED is required.
• Ability to pass a background check, drug test, and meet vaccination requirements.

Responsabilités

• Provide exceptional customer service and assist patients and families with the check-in process, working across multiple computer systems to register patients efficiently.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence, clarity, and compassion.
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed.
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays, and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Connaissances

Customer service

Communication

Multitasking

Attention to detail

Adaptability

Formation

High School Diploma or GED

Description du poste

R1 RCM Inc. is seeking a Patient Access Representative in Owasso, OK. You’ll be the first point of contact, delivering fast, compassionate access to care while navigating multiple computer systems and coordinating with care teams.

We’ll train you every step of the way. The role supports front-desk operations, insurance verification, and patient scheduling in a fast-paced ED environment. Base pay ranges $14.50–$18.99 per hour, with a comprehensive benefits package.