Emergency Dept Patient Access & Registration Specialist

UNC Health; Woodridge (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Nash UNC Health Care in Nash County, NC is seeking a Patient Access Intake Specialist to ensure accurate registration, insurance verification, and regulatory compliance across Emergency, Observation, Inpatient, and Outpatient services.

This role emphasizes timely data entry in EPIC, upfront collections, and clear communication with patients and families to smooth the admission process. Per diem schedule, on-site work, and collaborative teamwork are highlighted.

Qualifications

• Registration and patient identification responsibilities.
• Insurance verification and financial screening per policy.
• Accurate data capture in hospital billing system (EPIC).

Responsibilities

• Verify demographics and insurance data during registration.
• Process registrations and pre-notifications per EMTALA guidelines.
• Handle upfront collections including deposits and co-pays.
• Maintain accurate EPIC entries for billing accuracy.
• Communicate billing steps and schedules to patients and families.
• Audit registration processes and resolve issues daily.

Skills

Patient access

Insurance verification

Registration accuracy

EMTALA compliance

Education

High school diploma or GED

Associates or Bachelor's in Arts/Business

Tools

EPIC

Job description

Nash UNC Health Care in Nash County, NC is seeking a Patient Access Intake Specialist to ensure accurate registration, insurance verification, and regulatory compliance across Emergency, Observation, Inpatient, and Outpatient services.

This role emphasizes timely data entry in EPIC, upfront collections, and clear communication with patients and families to smooth the admission process. Per diem schedule, on-site work, and collaborative teamwork are highlighted.