Emergency Department Registration Specialist | Patient Experience

WakeMed Health & Hospitals; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

The WakeMed Health & Hospitals ED is seeking an ED Patient Registration Representative to register patients for care, collecting demographics, insurance details, and ensuring accuracy at intake. You will collect copays, obtain required signatures, and resolve account errors before billing while delivering compassionate, patient-centered service in a fast-paced ED setting.

This role also serves as a liaison between patients, families, and clinicians to streamline the arrival process and support

Qualifications

• High School Diploma or equivalent required.

Responsibilities

• Register patients for ED services, collecting demographics and insurance information.
• Collect copays, obtain signatures, and resolve account errors before billing.
• Serve as liaison between patients, families, and clinicians to streamline arrival and patient flow in the ED.

Education

High School Diploma or Equivalent Required

Job description

The WakeMed Health & Hospitals ED is seeking an ED Patient Registration Representative to register patients for care, collecting demographics, insurance details, and ensuring accuracy at intake. You will collect copays, obtain required signatures, and resolve account errors before billing while delivering compassionate, patient-centered service in a fast-paced ED setting.

This role also serves as a liaison between patients, families, and clinicians to streamline the arrival process and support