Patient Registration & Front Desk Specialist

Wakemed; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

WakeMed Health & Hospitals in Raleigh, NC is seeking a Patient Registration Representative who thrives in a high-volume, fast-paced environment. You will greet patients, check them in for appointments, collect co-pays, and enter demographics and insurance information with accuracy and courtesy.

As a liaison to patients and healthcare professionals, you will deliver exceptional customer service while coordinating scheduling of future visits and supporting centralized registration desks across

Qualifications

• High school diploma or equivalent required.
• 1 year of customer service preferred.
• Excellent interpersonal and communication skills.

Responsibilities

• Check patients in for appointments.
• Enter demographic and insurance information.
• Collect co-pays at point of service.
• Schedule follow-up appointments.
• Serve as liaison to patients, community, and healthcare professionals.

Skills

Interpersonal skills

Communication skills

Customer service

Education

High School Diploma or Equivalent

Job description

WakeMed Health & Hospitals in Raleigh, NC is seeking a Patient Registration Representative who thrives in a high-volume, fast-paced environment. You will greet patients, check them in for appointments, collect co-pays, and enter demographics and insurance information with accuracy and courtesy.

As a liaison to patients and healthcare professionals, you will deliver exceptional customer service while coordinating scheduling of future visits and supporting centralized registration desks across